VEYO
WHATA non-emergency medical transportation provider for Medicaid and Medicare Advantage members.
WHYSo that older adults and others can get to and from healthcare appointments.
WHEREVeyo.
Across the USA where available.
Across the USA where available.
Program Description
“Each year, 3.6 million Americans miss or delay medical care due to transportation issues. Issues that stem from an overly complex, fragmented, and difficult to manage process that has not changed in decades. Quality of service in the nonemergency medical transportation (NEMT) field is plagued by inadequate technology, outdated business models, inconsistent and unprofessional medical transportation providers, and virtually non-existent transparency for the customer...Our Virtual Fleet can scale up and down to meet changes in demand—within minutes—using our platform’s powerful predictive analytics to constantly understand demand patterns; it’s how we manage to keep member grievances at an all-time low. ”
-veyo.com
Veyo works with Health Plans and Managed Care Organizations to help clients get to and from medical appointments.
Clients are verified for eligibility before rides are scheduled.
Transportation includes: ambulatory, wheelchair, bariatric, stretcher, and other services.
GPS tracking is used and drivers are trained in First Aid, CPR, HIPAA, ADA, patient sensitivity, and hand-to-hand service.
Veyo provides medical transportation for members in cities, towns, and rural areas providing Non-Emergency Medical Transportation in Arizona, California, Colorado, Connecticut, Florida, Idaho, Michigan, Texas, and Virginia.
Veyo provides the following:
- Member eligibility verification and documentation.
- Call center services.
- Member appointment reminders and surveys.
- Third-party transportation provider recruitment, contracting, credentialing, and management.
- Trip dispatching and monitoring.
- Customer complaint management.
- Mileage/gas reimbursement.
source:veyo.com
Senior Safety
Elderly Driver and Senior Transportation
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