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LIVEHEALTH ONLINE - ANTHEM BLUE CROSS BLUE SHIELD, EMPIRE, MEDI-CAL

WHATAnthem Blue Cross, Blue Shield and Empire Blue Cross Doctor on Demand appointments.
WHYTo provide mobile access to healthcare with less wait times and more convenient access to board-certified doctors, licensed therapists, psychologists and psychiatrists.
WHERELiveHealth Online.
Health Management Corporation.
American Well.
Select States in USA.


Program Description


“By using a smartphone, tablet or computer that has a webcam, Anthem Blue Cross Medi-Cal consumers can log into LiveHealth Online’s website or mobile app to visit with board-certified doctors, licensed therapists, psychologists and psychiatrists.”

“LiveHealth Online is a great option for people who may not be able to access healthcare services, whether it is because they need care after-hours, because they live in remote or rural areas, or if they simply do not have transportation to get to a doctor’s office.

-Dr. Barsam Kasravi, chief medical officer of Anthem Blue Cross Medicaid Health Plan.


LiveHealth is a mobile and web service connecting doctors with patients for live, on-demand video visits over the internet and handles all the administration, security, and record keeping.

Video visits using LiveHealth Online are a covered benefit for most Anthem Blue Cross and Blue Shield, Anthem Blue Cross, Blue Cross and Blue Shield of Georgia, Empire Blue Cross and Empire Blue Cross Blue and Shield health plans and doctors on LiveHealth Online are in-network providers.

Doctor visits which take place through online video offer a convenient alternative to non-emergency medical care and behavioral health support from home, work or while travelling. 

Live, on-demand doctor video visits with healthcare providers can remove the hassle of waiting for an appointment, and arranging transportation to a doctor’s office.

Doctors have access to patient history, referrals, and prescriptions. Prescriptions may be sent directly to a patient’s pharmacy of and a summary of the visit can be forwarded to a primary care doctor.

LiveHealth Online allows patients to access doctors and therapists 24 hours a day, 7 days a week, 365 days a year, including holidays through the website or the LiveHealth Online mobile app.

Medi-Cal patients can engage in free mobile doctor visits through a webcam. Medi-Cal California's Medicaid program providing health care services for people with low incomes, seniors, persons with disabilities and others.

Live Health is also available to patients who are not covered by insurance and are able to pay per doctor visit.

American Well makes remote exams possible by using telemedicine carts which include tablets, stethoscopes, attachment scopes for ear nose and throat, and cameras that pan, tilt and zoom in.
Multiway video allows a patient or doctor to invite specialists, family members, caregiver, or language translator, into a live video visit.
source: americanwell.com, mss.anthem.com, livehealthonline.com

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